Plaid Error 1405 with American Express
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A.J. Petix
I received a notification at 12am EDT today (June 18, 2025) that my American Express account was disconnected. When I tried to reconnect my AmEx to DAS Budget via Plaid, I was able to sign into Plaid and then I was redirected to the AmEx website. Instead of a login screen I was greeted to an error that said “We’re sorry, we’re unable to complete your request at this time. Please contact DAS Budget for more information.” At the bottom of the page there is an error code: 1405.
Unfortunately I don’t see another way to submit a support request so I apologize if this ends up in a feature request/bug report list instead of the right place!
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Jason Young
Not sure how you managed to submit via Intercom, not an option for me. Seems the developer has been MIA for a while now :/
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Jason Young
I'm having the same issue. Will try submitting a message via Intercom as well
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A.J. Petix
I found a way to also submit this via the Intercom chat tool, so I apologize for bloating Canny with this as well.
For what it's worth, the 1405 error code seems to be unique to the first time I tried doing this. Subsequent attempts have created unique 4 character codes on the error page, but the message remains the same.